FAQS

How long does shipping take?
Standard shipping takes 5-7 business days. By the way, its Free Shipping on all the orders.

When should I expect my pre-order to arrive?
You will receive an email both when the pre-order is processed and when it ships. We estimate that orders will be processed in around 14 days unless otherwise noted.

Can I get a refund on a product?
Yes, we offer free returns on purchases of $45 and above if the product is in its original condition and has been returned within 30 days of the delivery date.

Are the cones natural? What’s the composition?
Zoa Rose cones are unbleached, all-natural hemp papers that are dyed with vegetables- making for a pure and elegant smoking experience.

Where is Zoa Rose based?
Zoa Rose is based in Miami, Florida but ships across the nation! We will soon be offering international shipping.

What is Zoa Rose’s impact?
Zoa Rose is committed to giving back and redistributing equity in the cannabis market. Read more about our Give Back efforts here (https://zoarose.com/pages/giving-back)

Where can I find Zoa Rose products?
As of now, Zoa Rose is exclusive to our own online website. However, within the near future, we intend to become available in select boutiques.

Why become a member?
Membership is free. Members gain access to weekly newsletters, promotional discounts, and join a community of like-minded individuals ready to grow and learn together.

How do I join?
Enter your email here (https://www.zoarose.com/account/register)

Does Zoa Rose sell cannabis?
No. Our products do not contain cannabis. We only sell cannabis accessories.